Using a multi-phase approach that includes both exploratory qualitative and quantitative data collection, the scientific program of the Chair focuses on understanding emerging digital communication technologies and how they impact knowledge workers’ communication. More specifically, the research program investigates how digital communication technologies impact:

  • Group meeting effectiveness
  • Group decision-making
  • Group cohesion
  • Group functioning and dynamics
  • Group adaptability
  • Meeting participant stress
  • Meeting participant productivity
  • Meeting participant ability to detect discrepancies (caused by errors or deception)
  • Meeting participant multitasking during meetings